Child Safety Policy
Effective Date: March 2026 | Last Updated: March 2026
Riishta.com is committed to providing a safe and responsible platform for our users. We recognize the importance of protecting children and young people from harm, and have implemented this Child Safety Policy to ensure that our services are not used by or to endanger minors. Our policy aligns with Google Play Store child safety requirements to create a secure digital environment.
1. Age Verification and Prevention of Underage Access
Minimum Age
Registration for our service is strictly limited to adults. Users must meet the following minimum age requirements:
- Female users: 18 years or older
- Male users: 21 years or older
Age Verification
Users may be asked to submit identity or age verification documents at any time to confirm their eligibility to use the platform. Riishta.com employs third-party verification services to validate user identity and age through document verification, biometric analysis, and other approved methods.
Account Suspension or Termination
Any account found to belong to a person under the required age will be immediately suspended or permanently terminated. All associated data will be deleted or anonymized in accordance with applicable data protection laws.
Parental Controls
Parents and guardians are encouraged to use device-level parental control tools provided by Google Play or mobile operating systems to prevent underage access to Riishta.com and other adult-oriented services.
Reporting Underage Users
Users are encouraged to report any suspected underage activity through the reporting mechanisms available on the platform. All reports are reviewed with priority and appropriate action is taken immediately.
2. Prevention of Child Sexual Abuse and Exploitation (CSAE)
Zero Tolerance Policy
Riishta.com maintains a strict zero tolerance policy toward child sexual abuse and exploitation (CSAE) in all its forms.
Any user found to be engaged in, facilitating, or promoting CSAE will face immediate and permanent account termination, reporting to law enforcement authorities, and full cooperation with investigations. This policy is non-negotiable and applies without exception.
Content Moderation
We employ a combination of automated technology and human moderation to detect, review, and remove any content that depicts, promotes, or facilitates CSAE. Our systems are designed to:
- Automatically flag and quarantine suspicious content for review
- Employ trained human moderators to assess flagged content
- Immediately remove confirmed CSAE material from the platform
- Preserve evidence for law enforcement use
- Permanently ban user accounts responsible for CSAE violations
Handling of Child Sexual Abuse Material (CSAM)
Upon obtaining actual knowledge of Child Sexual Abuse Material (CSAM) on our platform, Riishta.com will take the following immediate actions:
- Immediate Removal: All CSAM content will be removed from our platform without delay.
- Account Termination: The user account responsible for uploading, sharing, or distributing CSAM will be permanently terminated and banned from all Riishta.com services.
- Evidence Preservation: All relevant evidence, including metadata, timestamps, IP addresses, and user information, will be preserved in accordance with applicable laws for use by law enforcement.
- Law Enforcement Reporting: We will report confirmed CSAM to the National Center for Missing & Exploited Children (NCMEC) via the CyberTipline within the timeframes required by applicable law (18 U.S.C. § 2258A).
- Domestic Authority Reporting: We will report to the Indian Cyber Crime Coordination Centre (I4C), the National Commission for Protection of Child Rights (NCPCR), and local law enforcement authorities as required by the Protection of Children from Sexual Offences (POCSO) Act, 2012 and the Information Technology Act, 2000.
- Full Cooperation: Riishta.com will fully cooperate with law enforcement investigations, providing all requested information and evidence to support prosecution.
Proactive Safety Measures
Our platform uses proactive safety systems including:
- AI-based monitoring of user communications and content uploads
- Manual review of flagged content by trained safety specialists
- Pattern recognition to identify grooming behavior and exploitation attempts
- Regular security audits and penetration testing
- Collaboration with industry partners on threat intelligence sharing
Collaboration with Law Enforcement
Riishta.com fully cooperates with law enforcement agencies in India and internationally in investigations involving child exploitation or abuse. We maintain a dedicated point of contact for law enforcement inquiries and respond to legal requests promptly and comprehensively.
User Education
We provide guidance and safety resources to help users recognize, avoid, and report suspicious or inappropriate behavior. Educational materials are available within the app and on our website.
3. User Conduct and Safety Guidelines
Users are strictly prohibited from engaging in activities that could harm or endanger a child. Prohibited actions include:
- Soliciting, sharing, distributing, or possessing child sexual abuse material in any form
- Attempting to communicate with minors for inappropriate, sexual, or exploitative purposes
- Sharing personal information that could identify, locate, or endanger a child
- Engaging in any form of online grooming, manipulation, or exploitation
- Attempting to meet minors in person for inappropriate purposes
- Creating, distributing, or possessing sexually explicit content involving minors (including AI-generated or computer-generated imagery)
- Sextortion, blackmail, or coercion involving minors
- Facilitating child trafficking or exploitation in any form
Violation of these guidelines will result in immediate account termination, reporting to law enforcement, and full cooperation with criminal investigations.
4. App Features Compliance
Any interactive features such as messaging, profiles, forums, or other user-generated content on Riishta.com comply with Google Play safety standards and include appropriate moderation and filtering systems. All user communications are subject to automated and manual review for safety violations.
5. Advertising and Monetization Compliance
If any part of the platform is accessible to younger audiences, Riishta.com ensures compliance with Google Play Families Ads Policy. Advertisements will be appropriate and will not involve personalized targeting toward minors. All advertising partners are vetted for compliance with child safety standards.
6. Policy Review and Updates
This Child Safety Policy is reviewed periodically to ensure continued compliance with applicable laws, regulations, and platform policies. Updates to the policy will be communicated to users through appropriate channels. Riishta.com reserves the right to update this policy at any time to reflect changes in legal requirements, technology, or best practices.
7. Reporting Concerns
If you have any concerns regarding child safety on Riishta.com, please contact us immediately:
Email: support@riishta.com
In-App Reporting: Use the "Report Child Abuse" feature available in the app menu to submit detailed reports with evidence.
Postal Address: ContiNuvo Ventures, 220-D Pocket-C, Mayur Vihar Phase-2, Delhi-110091, India
You may also report concerns to relevant authorities:
- National Commission for Protection of Child Rights (NCPCR): https://ncpcr.gov.in
- Childline India: 1098 (24/7 toll-free)
- National Cyber Crime Helpline: 1930
- NCMEC CyberTipline: https://report.cybertip.org
- Local Law Enforcement: 100 (Police)
- Google Play Support: Report policy violations through official Google Play channels
8. Legal Compliance
Riishta.com complies with all applicable child safety laws and regulations, including but not limited to:
- Protection of Children from Sexual Offences (POCSO) Act, 2012 (India)
- Information Technology Act, 2000, Section 67B (India)
- Juvenile Justice (Care and Protection of Children) Act, 2015 (India)
- PROTECT Act, 18 U.S.C. § 2258A (United States)
- Google Play Store Child Safety Standards Policy
- All applicable international child protection frameworks and conventions
9. Acknowledgment and Acceptance
By using Riishta.com, you acknowledge that you have read, understood, and agree to comply with this Child Safety Policy. Violation of this policy may result in criminal prosecution in addition to account termination and civil liability.
© 2026 Riishta (ContiNuvo Ventures). All rights reserved.
This policy is effective as of March 2026 and supersedes all previous child safety policies.